Privacy Policy
Last updated: June 2026
Overview
Hive is a care tracking companion for expectant parents, partners, and support members. We collect only the information needed to deliver the features you see in the app (maps, diaries, reminders, PDFs) and store that data securely in Firebase-backed services. This policy describes what we ask for, why we need it, and how we keep it safe.
Data We Collect
- Account & Hive membership: When you sign up or join a hive we store your display name, email, role (mother, partner, guest), and hive identifier. This data drives access control, role-based permissions, and notifications between hive members.
- Location: We request Location When In Use permission to center the Map tab on your position, search for hospitals, maternity, and OB/GYN care near you, and show pinned favorites. Location data is used only inside the app and is not shared outside the Hive service.
- Photos & Media: Access to your photo library is required to upload profile photos or add images to your entries. Uploaded media is stored per user in Firebase Storage and is never published without your consent.
- Notifications:With your permission we send reminders and updates — such as daily facts, weekly pregnancy milestones, and new activity in your Hive — timed around your due date and your family's activity. Appointment reminders in the Planner are scheduled using your chosen lead times (for example, 1 day before, 1 hour before, or at the time of the event) and can be adjusted per appointment.
- Voice & microphone (on-device speech recognition):The voice quick-log feature uses Apple's on-device speech recognition (SFSpeechRecognizer) and your device's microphone. Audio is processed on your device for the duration of the listening session; Hive does not record, transmit, or store raw microphone audio. The resulting text transcript is parsed locally by the app and, when you confirm, the resulting structured entry (e.g. a feeding or sleep record) is saved to your Hive in Firestore. You can stop listening at any time by closing the voice sheet, and you can revoke microphone or speech recognition access at any time in iOS Settings.
- Siri & Shortcuts (App Intents):If you enable the Hive Siri Shortcuts (e.g. "Log sleep on Hive" or "Log feeding on Hive"), the spoken phrase is processed on your device by the same on-device speech recognizer. Only the resulting structured log entry is written to your Hive; raw audio is not stored or sent to us.
- Widgets & App Group: The Home Screen and Lock Screen widgets read a small, read-only snapshot of your Hive (for example, baby name, age, pregnancy week, and quick actions) from a shared App Group container on your device. The widget does not collect, transmit, or store personal data on its own; it only renders data the main Hive app has already saved to the shared container.
- Analytics & diagnostics: We collect anonymized usage metrics (app launches, feature taps, crash logs) to help us improve Hive. This information is aggregated and does not contain raw personal identifiers.
How We Use Your Data
- Personalizing the app's appearance across themes and rebuilding your shared views immediately when you switch.
- Exporting PDFs that include the care profile details you authorize; the PDF only includes entries you created plus the optional care profile name, date of birth, and contact you entered.
- Running notifications, map lookups, and reminder scheduling tied to your logged due date and your Hive's activity.
- Enforcing role-based permissions per hive (who can edit entries) and syncing with real-time listeners.
Data Sharing & Retention
- We do not sell your data or share it outside of the services that run Hive (Firestore, Storage, Authentication, and the AI assistant provider that answers your questions). Backups follow Google Cloud security best practices.
- Exported PDFs are generated on your device and only include the entries you choose to share.
- You can delete your account through the app; deletions cascade so your stored entries and hive membership are removed.
Security
- API keys and secrets are kept out of the app binary and source control, and are required only for production builds.
- We use Firebase Authentication; writes are scoped to the signed-in user's hive and role.
- Logging is silenced in release builds to avoid leaking sensitive information.
Data We Do Not Collect
- Raw audio recordings. Voice quick-log and Siri shortcuts transcribe on-device; audio buffers are not retained after the session ends and never leave your phone.
- Precise background location. We do not request Always-Allow location, and we do not track your location when the app is in the background.
- Contacts, calendar, or health-kit data. Hive does not access your iOS Contacts, Calendar, Apple Health, or any on-device health records. Appointment entries live inside the Hive app and are not synced to Apple Calendar or Reminders.
Contact & Updates
Send privacy questions or deletion requests to legal@hivefamilyapp.com. For product support, write to support@hivefamilyapp.com. For general inquiries, write to hello@hivefamilyapp.com. We update this policy when a significant new feature or data flow is introduced; each change is recorded with a new version date.