Support & FAQ
Common questions about Hive Family. Still stuck? Email support@hivefamilyapp.com and we'll help.
- Is Hive Family free?
- Yes. Hive is free to download and use on iPhone and iPad.
- Which devices does Hive support?
- Hive runs on iPhone and iPad and requires iOS 16.2 or later. It also installs on Apple Silicon Macs and Apple Vision Pro. An Android version is not available yet.
- Who can I invite to my Hive?
- Anyone you choose — your partner, relatives, friends, a surrogate, nanny, or babysitter. Each person is invited by role, so they only see and do what fits their part in caring for the baby.
- How private is my information?
- Your Hive is private to the people you invite. Voice quick-logging is processed on your device and raw audio is never stored or sent. Location is used only while the app is open, and Hive does not access your Contacts, Calendar, or Apple Health. You can export or delete your data at any time.
- Can I track twins?
- Yes. Twin Mode keeps each baby separate across feeding, nursing, diapers, baths, sleep, vitamins, meds, and photos.
- Can I make a birth plan and share it with my provider?
- Yes. Build a structured birth plan for labor, delivery, newborn care, and health notes, then export a clean, hospital-ready PDF for your provider, doula, or hospital bag.
- Does Hive work for surrogacy?
- Yes. The intended parents and surrogate can follow the same pregnancy together in one shared, private hive, with more surrogacy-specific features on the way.
- Does Hive give medical advice?
- No. Hive is a personal tracking and organization tool, not a medical device. It does not replace clinicians, emergency services, or medical advice — always consult your healthcare provider for medical decisions.
- How do I delete my account and data?
- You can delete your account from within the app at any time. Deletions cascade, so your stored entries and hive membership are removed from our systems.
- How do I get help?
- Email us at support@hivefamilyapp.com and we'll help. We read every note.
Ready to start your Hive?
Free on iPhone and iPad. Bring your circle into one calm, private place.